Physio Fanatics
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    Frequently Asked Questions

    We are an open and friendly practice - if you have any questions or concerns please call us on 3159303 or 72192606 or email:

    Are the practitioners all fully qualified?
    All Physiotherapist’s at Physio Fanatics are fully qualified and registered with the Botswana Health Professions Council.

    Do I need a doctor’s referral?
    You do not necessarily need to see your doctor prior to physiotherapy, unless your insurance company stipulates this. If you are paying for treatment independently you are fine to see a physiotherapist first. We may contact your GP or ask you to visit them if we feel this is necessary.

    Are you registered with the major health insurance providers?
    Yes, we are registered with the major providers. However we ask that you pay us after your appointment and then claim back from your medical aid.

    What other services do you offer?
    We also provide Pilates classes, please see the Pilates pages for more information about Pilates and the class timetable. There is a beauty therapist in the office who does massages.

    How much does each treatment cost?
    Your first appointment will cost P370, follow up appointments will cost P340. Most appointments are 30 minutes.

    What do I wear to the sessions?
    It is recommended that you wear loose fitting clothing. Shorts are normally required for lower limb problems. Vest tops are useful for upper limb problems. Your physiotherapist will require you to partially undress to assess and treat your problem appropriately. We can provide shorts and vest tops if necessary.

    Can a friend/relative accompany me?
    Of course you are welcome to have a friend or family member in the treatment room if this makes you more comfortable. Children and babies can come into the room also, although you may find it easier for someone else to look after them, so there are no distractions during your session!

    What should I expect from my first visit?
    On the initial visit your physiotherapist will need to perform a thorough assessment. This begins with a talk about your general health, the problem you are presenting with and how it is affecting you. You will then have a physical assessment which will look at your movements and assess your soft tissue and joint movments.
    This helps your physiotherapist make an accurate diagnosis of what the problem is and how to best treat it. This will be explained to you at this stage. There is usually time to start the treatment on the first visit.

    Do you do home visits?
    Yes, we are able to arrange a physiotherapist to visit you at home if this is necessary. This is carried out at an extra charge and can be discussed with the Physiotherapist.